Fiverr Community Forum

I'm a Buyer... not a newbie but having problems

I am having problems. The seller says to open the upload 2 and there is not one. There is only the “source” file which my cursor tells me to update the delivery to get it. How do I do that? And I have already paid for my project. I did not see that in my payment. How do I open what I paid for ?

You will need to ask customer support if your seller can’t help you with it.
Send a screenshot to them of what you got from the seller.

You can tell seller to send source file via inbox.then you can get it.