As a buyer who ordered 24 hour express delivery for a one day event where timing was crucial, the seller waited until the very last minute of the 24 hours and marked the order complete without sending me anything.
I was very kind and patient in my message explaining he must have forgotten my product when he sent the message, “Here’s your product. I hope you like it. Here are my other gigs you can buy. Leave me a five star review because my business depends on customers like you” and then a bunch of links to his other gigs.
And still no order.
I just want my order!
So the day of the event passed and I ended up losing out because it wasn’t delivered at all even though I bought that gig extra for 24 hours express delivery.
My money was tied up with fiverr for two days while I took the seller at his word only to be lied to.
And yes, it is a lie if he promised delivery within 24 hours and then never delivers anything at all. Not every truth is going to tickle the ear and be what the seller wants to hear all the time. If you scam me, you will be held accountable.
It’s not “no big deal” or anything to just laugh off. There was a one time event that depended on the important deadline he advertised he was capable of meeting and then he just didn’t deliver…at all.
Needless to say, I do NOT agree that “all sellers want to satisfy their buyers.”
That is only the attitude of the good ones.
It’s obvious some of them just want to do the least possible they think they can get away with doing because no one wants to confront them on their bull or hold them accountable for fouling up the customer’s schedule.
It’s not my responsibility to adjust my expectations. It was the seller’s responsibility to deliver on or before the deadline he promised.
I don’t expect this to be a very popular post after reading how sellers think their customers are being too demanding like a boss or God.
I don’t have to be a boss or God to reasonably expect delivery of my order as promised.
It’s not the buyer’s fault when the seller scams them out of their time and ties up their money for days while they wait for the order to cancel.