Fiverr Community Forum

I'm a seller: why a buyer's request with an order now button?

I’m confused. I told a buyer my price and how long it would take. Now I get what appears to be an official request from him, but with the options to ‘order now’ or ‘no thanks’…‘Order now’?? So I click on it on my tablet and nothing happens - it takes me to the Fiverr home page. This happened twice (maybe a tablet-related problem, I don’t know).

Bottom line: is this right? To fulfill a buyer’s request, I click an order now button?

Also, it’s called a custom offer, which is confusing too. A custom offer for me, with a pic of my gig on it…??