Fiverr Forum

I'm afraid of buyers who are new here


#1

Hi,

Have a good day to all. Chargeback makes me feel uncomfortable. These days I am afraid of sending custom offer to new buyers who are member since May or April.

When I receive a message, first I check if the buyer is Repeat Buyer or Top Buyer. If not, I do not want to do custom work for them.

I know this is unwarranted fear but these days I read lots of complaints about chargebacks.


#2

what is the chargeback, i checked up someone talking about this issue but cant get what it means or how ?


#3

It means that a buyer will go straight to PayPal to get their money back, so they get the money and whatever goods/services they ordered.

Not only does the seller lose the money they’d got, it also counts as a cancellation against their completed orders stats.


#4

omg!! doesn’t fiverr has to do something about that ?


#5

It goes against Fiverr’s ToS so they close the accounts of any users who do it.


#6

ok, but what will prevent the same person from registering with new account and do it again and again


#7

Very little - it doesn’t happen often thankfully.


#8

Just my observation but I have also noticed that its mostly a problem with large orders.

One seller here lost $7000.


#9

Thanks GOD, hopefully fiverr can reach a great solution for this issue in the near future