Fiverr Forum

I'm confusing! AARGHH


#1

Man man man,

I’m confusing right now. I have delivered a order tonight. Buyer accepted. Order finished.

I have delivered good work, on time.

Buyer left a 3 star rating… and he left a tip… WTF

Why is he given a 3 star rating, he is satisfied with my work.

What can i do now? The rating is not matching with the work that I delivered and he left a tip…


#2

@apart from contacting your buyer and politely asking him about the review he placed, there’s nothing else you can do.


#3

I think the buyer is not known how the ratings work… here on fiverr…


#4

ask the buyer politely for reconsidering the review.
and from this order, hit ‘resolve now’. then follow the instructions and ask the buyer for changing the review.
tip: write some good reasons for why you think you deserve a better score :slight_smile:


#5

Ask Him to modify review and send him request.


#6


#7

The Buyer is confused not you. My first 4 star review was from a Buyer who didn’t like that Fiverr’s messaging system only allowed 1200 characters!

I agree you should contact the Buyer and ask for the change.


#8

People thank you for your reply. I have ask the buyer for modifying their feedback and rating.

Thanks.

Dave


#9

Hey, I think you need to contact the buyer. Probably he doesn’t know how the ratings works


#10

@seo_article3 Yes I have done that this morning. I’m now waiting…