yehudabachar Posted November 8, 2020 Share Posted November 8, 2020 I purchased a service and did not get what I wanted not even partiallyThe seller did not agree to cancelFiber does not answer me in any way even though I have contacted them several timesIs there anything I do not understand?This is the first time something like this has happened to me and as a buyer quite a bit in fiber and as a recommender its disappointing, can anyone help? what should i do? Link to comment Share on other sites More sharing options...
firoz_hassan Posted November 8, 2020 Share Posted November 8, 2020 What is the issue your are facing? can you explain in details about the project and what you have got. Link to comment Share on other sites More sharing options...
sabbirmia100 Posted November 8, 2020 Share Posted November 8, 2020 You will not be disappointed. Fiverr will give a reply. You can share your problem in detailsThank You Link to comment Share on other sites More sharing options...
acethecool1 Posted November 8, 2020 Share Posted November 8, 2020 Believe me fiverr is one of the platform which keeps buyers on top irrespective of circumstances if you’ll go through forum you will probably see a lot of seller complaining that fiverr favors buyers over seller.So best option is to get in touch with customer support. Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 First of all thank you for your quick response 🙂I asked a seller to make me a website, he got all the material and promised that work would be amazing and to my satisfactionOnly after 5 days sent me a draft and then I realized that his abilities are not as good as he presentedOf course after I told him my opinion he promised not to let me down and work on it and give me something amazingAnd so he kept pulling me and promising until about 10 days had passed and until I lost my patience and asked to cancelHe objected to the cancellation and said he worked a lot on it, to the point I did not get anything, just a site to say the least bad and unusableThen I see that the order was tagged as finished even though I asked Fiverr to cancelAnd some of the messages I sent to Fiverr were not answered at allDo not know what to do with it Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 And one more thing, he only prepared 2 pages out of 8 and a few more elements that he had to do and did not performThe 2 pages were terrible too Link to comment Share on other sites More sharing options...
toreyleto Posted November 8, 2020 Share Posted November 8, 2020 And one more thing, he only prepared 2 pages out of 8 and a few more elements that he had to do and did not performThe 2 pages were terrible tooI’d say get in touch with Fiverr support. When you say: “just a site to say the least bad and unusable” How did he deliver the website to you?Did he only supply the html files? Any hosting? etc? Link to comment Share on other sites More sharing options...
firoz_hassan Posted November 8, 2020 Share Posted November 8, 2020 First of all thank you for your quick response 🙂I asked a seller to make me a website, he got all the material and promised that work would be amazing and to my satisfactionOnly after 5 days sent me a draft and then I realized that his abilities are not as good as he presentedOf course after I told him my opinion he promised not to let me down and work on it and give me something amazingAnd so he kept pulling me and promising until about 10 days had passed and until I lost my patience and asked to cancelHe objected to the cancellation and said he worked a lot on it, to the point I did not get anything, just a site to say the least bad and unusableThen I see that the order was tagged as finished even though I asked Fiverr to cancelAnd some of the messages I sent to Fiverr were not answered at allDo not know what to do with itHave you shared you thoughts (design sample) with the Freelancer what you are looking for. Sometimes communication is key to any successful project. Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 I’d say get in touch with Fiverr support. When you say: “just a site to say the least bad and unusable” How did he deliver the website to you?Did he only supply the html files? Any hosting? etc?tried to send message’s to Fiverr support but they didn’t answer mei gave him access to my Wix account Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 I didnt share with other freelancer but i had my old website i wanted to make it better but he did worse then my old one Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 what is disappointing is not the bad experiance with the seller(it is but it can happen) but that the fiverr team not answering my requested at all Link to comment Share on other sites More sharing options...
firoz_hassan Posted November 8, 2020 Share Posted November 8, 2020 I have seen another Seller has given a bad rating about you, but don’t know, what is happing between both of you and who is the responsible for this. However, in Fiverr Clients gets more flexibility than Seller and this is True. Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 I have seen another Seller has given a bad rating about you, but don’t know, what is happing between both of you and who is the responsible for this. However, in Fiverr Clients gets more flexibility than Seller and this is True.Interesting, How can i see the seller feedback Link to comment Share on other sites More sharing options...
mariashtelle1 Posted November 8, 2020 Share Posted November 8, 2020 what is disappointing is not the bad experiance with the seller(it is but it can happen) but that the fiverr team not answering my requested at allbut that the fiverr team not answering my requested at allFiverr CS is a bit slow due to pandemic and takes a couple of days to respond. In some cases even 10+ days. Please don’t send them more messages, initial message/ticket is enough. All other messages will Only delay their reply as it will be sending your ticket again at the top of a pile.Just wait for fiverr to respond now and look into your issue. Don’t forget to mention to them that your seller didn’t deliver as promised and sent you only 2 pages out of 8. Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 but that the fiverr team not answering my requested at allFiverr CS is a bit slow due to pandemic and takes a couple of days to respond. In some cases even 10+ days. Please don’t send them more messages, initial message/ticket is enough. All other messages will Only delay their reply as it will be sending your ticket again at the top of a pile.Just wait for fiverr to respond now and look into your issue. Don’t forget to mention to them that your seller didn’t deliver as promised and sent you only 2 pages out of 8.Thanks Maria… Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 I have seen another Seller has given a bad rating about you, but don’t know, what is happing between both of you and who is the responsible for this. However, in Fiverr Clients gets more flexibility than Seller and this is True.Hello FirozThe only bad feedback on me is the seller with talking about and its the only bad experience i had with Fiverr Link to comment Share on other sites More sharing options...
dopenl Posted November 8, 2020 Share Posted November 8, 2020 Wow,I would say that poor communication is perhaps a little to blame here.It is always important to make it “Totally Clear” What your expectations are, and how much time to deliver the project.I would also say that in my experience, giving a cleat one or two pages is fine, as a draft and confirmation of the design and usability / functions. As the rest of the website would be modelled on the same.As for the qualifications of the web-design / developer. Is a two tier task.Best to agree on the design before the actual development of the website.So there are a number of little signs this project was doomed to fail from the start.However this is the impression I got from what you have said…As for Fiver CS, Indeed remember it is a more testing time and people are also working remote! Not to mention it s the weekend 🙂 Link to comment Share on other sites More sharing options...
abdulicon Posted November 8, 2020 Share Posted November 8, 2020 I’m really sorry for thisThough I don’t have idea about what you requested from meI am a writer Link to comment Share on other sites More sharing options...
webgaragepro Posted November 8, 2020 Share Posted November 8, 2020 Believe me fiverr is one of the platform which keeps buyers on top irrespective of circumstances if you’ll go through forum you will probably see a lot of seller complaining that fiverr favors buyers over seller.So best option is to get in touch with customer support.Appreciate you mate! Link to comment Share on other sites More sharing options...
webgaragepro Posted November 8, 2020 Share Posted November 8, 2020 Hello FirozThe only bad feedback on me is the seller with talking about and its the only bad experience i had with FiverrYou may cancel within 14 days of the fund clearance period if you can hearing to the CS 🙂Best of luck. Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 You may cancel within 14 days of the fund clearance period if you can hearing to the CS 🙂Best of luck.ThanksHow do i cancel it? Link to comment Share on other sites More sharing options...
yehudabachar Posted November 8, 2020 Author Share Posted November 8, 2020 Wow,I would say that poor communication is perhaps a little to blame here.It is always important to make it “Totally Clear” What your expectations are, and how much time to deliver the project.I would also say that in my experience, giving a cleat one or two pages is fine, as a draft and confirmation of the design and usability / functions. As the rest of the website would be modelled on the same.As for the qualifications of the web-design / developer. Is a two tier task.Best to agree on the design before the actual development of the website.So there are a number of little signs this project was doomed to fail from the start.However this is the impression I got from what you have said…As for Fiver CS, Indeed remember it is a more testing time and people are also working remote! Not to mention it s the weekend 🙂 Link to comment Share on other sites More sharing options...
abdulicon Posted November 8, 2020 Share Posted November 8, 2020 Sorry for this disappointmentBut please not that not all sellers are the same Link to comment Share on other sites More sharing options...
webgaragepro Posted November 8, 2020 Share Posted November 8, 2020 ThanksHow do i cancel it?You may cancel with customer support. They will investigate and will take an action.Regards Link to comment Share on other sites More sharing options...
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