Blessings to you all my fellow Fiverr sellers.
I don’t even know where to start. I agreed to a custom offer of $40 with a seller to complete a job in the early days of November, 2015. During the course of doing the work, I told the buyer that I was having issues completing the task which was to help him/her open 100 email addresses. 25 gmail accounts, 25 hotmail accounts, 25 outlook accounts, and 25 yahoo mail accounts. I was able to open 25 email accounts for the yahoo, hotmail and outlook mails, and was only able to complete the opening of 14 gmail accounts because of reinforced gmail securities. I asked the buyer if he/she is okay with the ones I had been able to open. I have to admit that the buyer was smart enough to not respond with a yes or no answer. I delivered the order without an attachment at first because it was getting late. The reason I did that was because I was also been careful not to send him the list of the accounts only for the buyer to have access to all those accounts that worth’s lots of money and would also say that I didn’t complete the job thereby requesting some needless modification etc…
The buyer only responded that there was no attachment in the delivery. I took that as a yes. I therefore sent the attachment containing the 89 email addresses I had created. The buyer did not say anything else after that. The order was automatically marked complete after 3 days. All these happened in November. I withdrew my earnings in December for obvious reasons.
All of a sudden, I received an email from fiverr about 4 hours ago stating a dispute on one of my orders, and a $32 had been deducted from my account. I was appalled and decided to check out which of the orders I had the issue, only to realize that it was the one I had stated above. As if that was not enough, I tried to contact the buyer, but he was no longer on Fiverr. I believed that in cases such as these, if a dispute were actually opened relating to the order, I should have been contacted to defend myself, but that wasn’t the case. All I know right now is that I have lost more than just the $32 I earned last year, I have lost 89 US email accounts which was very had to create. The buyer has ran away with my money, and my work, and Fiverr was stupid enough to let that happen without giving me a chance to hear my side of the story. Please my fellow sellers, is this fair? What have I done to deserve this injustice? I have always done by best to make sure that my buyers get the best value for their money, because that would in turn influence them to give a 5 star rating… I believe I am a trustworthy seller, and have done my best! I don’t deserve this injustice!