Fiverr Community Forum

I'm in a big Confusion! Help me!

One buyer placed a order for 2 files. I delivered him the 1st file and forget that this order was for the 2 files. This is because I’ve increased my rates 2x and I though it was a single order, but then buyer told me that she had payed for 2 files and I’ve delivered only 1 file.

Now, she had suggested me that I can deliver the 2nd file with next pending order. Is that ok? Could I get a warning for this? Bcz I’ve already received 2 warnings? Please help me, I’ve currently putted her on hold and waiting for your suggestions!

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You can deliver the second file in your Fiverr Profile messaging system.

I’m more curious about what your two warnings were about.

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One for contacting outside the fiverr and second for Contacting outside the fverr

Could this result a warning because I’m delivering half order

Ahhh. Okay.

You can still send the file to the Buyer through the system you are chatting with her/him through.

No worries.

2 Likes

I’ve done it.

Once I delivered an order the proper way then found a typo.

I sent the revised version through the Fiverr messaging system.

It was okay.

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