Fiverr Forum

I'm in trouble! My account constantly being logged by someone!


#1

At morning, I opened Fiverr for the smartphone. While I was answering messaging client, Fiverr announce that my account is being logged in by someone.



I opened the computer and change the password. I use new password to login again on my phone. But this situation repeat.



Fiverr notice me that: Something is not right and the system had to sign you out. Try again later.



I also scan virus for my phone, and reinstall the security program. But it is still repeated. On the computer, my account status is normal. What should I do?


#2

Contact Customer Support.


#3

Reply to @catwriter: Thank you. I have received the support. Thank you so much!


#4

Reply to @smartgroupvn: You’re welcome!


#5

Yes, this happens me too. It happens with android Fiverr App. Always asking to logged in.