Hi guys! I’d like to share here my reasons to leave this platform after working for 10 months as a portrait artist, illustrator and model.
The politics for sellers has never been clear and you only have to guess how you get rates and what you loose it for. From my experience I’ve learnt that Fiverr puts on you the responsibility for buyers mistakes and leaves you alone with difficulties or questions.
Example from my practice: buyers submitted orders without reading not even my gigs description but a few words about what my 3 packages provide so after “realising” buyers had to cancel those orders mentioning a reason “I picked a wrong gig” and as an effect I’ve lost my “order complete” rates and my level. Of course I reported to the CS when the cancellation dispute was still opened and I needed instructions but did not get any response. In a couple days I sent another request to CS but they NEVER got back to me (it’s been 5 moths for now since the issue).
My attempts to find out the answers on Fivers FAQ did not bring any results but the conclusion that as a seller I have a very poor rights.
I also happened to be one of those “lucky” sellers who’s successful gig was denied without warning. CS was useless. And again, did I find any clarification on FAQ - no.
And I’m not going into details about how many times the system (website) failed (like I might find only 12h left for the order delivery instead of 24h my basic gig required).
So my experience showed that this platform treats sellers as slaves.
Will continue my professional growth with other resources and will never recommend Fiverr to anyone.