Hello, community. I am fairly new to fiverr, and just started using the service this week. I’ve placed two orders at this point - one for a programmer to fix a Joomla issue, and another for a logo. The programmer fixed the bug and I approved the delivery. However, the logo design has been a bit trickier. I have a bachelors degree in graphic design, so I am well versed in the subject matter. I hired this job out as I am currently acting as a CEO for this new startup and wanted to contract out what I could to save time.
The first logo delivery I received wasn’t what I was looking for (I had sent details about color, font type, and what the company does, as well as a number of sample logos I liked so he had a lot of information to go off of). I asked for revision and the second attempt delivered logos that were lower quality than the first. To be clear, this wasn’t a $5 logo. I ordered $120 premium service from this seller. I’m wondering what my options are. I want to avoid giving negative feedback to this seller if possible, but at this point I’m spending more time giving him feedback than if I just designed the logo myself. I’m happy to compromise and pay the designer half to compensate for some of his time, but I’m having a hard time justifying spending $120 dollars for a logo I know I won’t be using. I’d appreciate any options or suggestions you have.