Fiverr Forum

I'm not showing in "Online" search


#1

Hello! I’m new to Fiverr. I had some worries about my Gig not showing in search results, but that’s a thing of the past. The views and clicks - all make the Gig show up higher in the search results. I’m happy to be not the last gig on the last page. :slight_smile: Although the thing that worries me is when I try to search for my gig selecting the “Online users” I am not there, despite being actually online the whole day. I’ve checked the forum for help, but I didn’t find any. :frowning: Can somebody explain to me why is it like that? Has anyone had similar problems? Will it normalize after few days or couple of orders? I’m not gonna cry because of some algorithms, if the search results are what they are, then I’ll just have to do some hard work to be in the very best. Thanks to everyone in advance and welcome :):grinning:


#2

If you type "not showing online " in the search bar above there are many posts on this ongoing and intermittent problem. If you want to check that you are actually online go to your profile icon at the top of the Fiverr main page and then click Settings. If this shows you to be online then it is the problem that I have just explained. Also, welcome to Fiverr. Best wishes for your success! :slightly_smiling_face:


#3

I have searched through the forum on that topic and like I said, I didn’t find any help there. I have checked all the settings, even have the app on the phone running in the background since I found that it should be running to stay online. None of the solutions were successful that’s why I thought a fresh post would bring some new information. I guess I’ll just have to be patient and unbroken in going for success.
Thank you. :slight_smile:


#4

Check out https://support.fiverr.com/ for how to get off to a great start on Fiverr. Also you need to be patient. Some sellers take months to get their first order.
Good luck! :slightly_smiling_face:


#5

Patience is the key to success (although I hope it will be sooner than few months). Thank you very much fo the help. :slight_smile:


#6

I am also facing the same problem but not found the solution
even that i am not showing online without using "online seller "filter
There was no green dot on my gig but I was online at that time
Also in setting my status is online