As a warning to writers, if you get a man with a celebrity-like profile pic who joined Fiverr in December 2017, and who can’t seem to speak English very well DO NOT WORK WITH HIM.
In fact, I’m just going to say it. If you are a writer, never work with any buyer who can’t communicate a brief for a written (English) article better than a 4-year old. My gut always tells me to avoid these people. Specifically, because they are most likely not the people they say they are and intend to scam you.
Case in point. My recent buyers’ brief went as follows:
I’m looking for some content on my website page.
I’m a contractor in construction and I want to offer some financing for theirs renovation projects.
I’m in partnership with “XXXXXX “ we offer financing for any homeowner.
You could go see their website
I want to be able to help the homeowner to get a better rate with my financing plan then the bank or any other financial institute.
I want to help them to create their dream house
If this person had messaged me in advance of ordering, I would have declined this project. 9/10 those with poor English ask for endless (and insensible) revisions or attempt to get their money back. - And now this buyer is trying just this.
Hi I asked some content for my website and i received off topic content. I wanted advertising page (sales pitch) regarding financing homeowner. Im really disappointed and want a refund. Thanks you
This buyer received exactly what they asked for and more. (Greenlight SEO and readability content, 100-words FOC, and fully optimized SEO meta description, title etc). They have now opened a dispute stating that I am not qualified to do the requested work.
In short, someone in one of those unmentionable countries is using a fake Fiverr profile and trying to scam me out of work.
Obviously, I have declined this request. However, what happens now? You see. I can click a decline button but that’s it. On the other hand, this buyer can now:
- Report me
- Complain directly to CS and lie (like I think they think they have done already looking at their message)
- Request CS to cancel this order
- Adversely affect my ratings
- Leave an evil review which I’ll get warned about if I complain to CS about how unfair it is
- File a chargeback
- In the event of a chargeback, leave me with an evil review, negative balance, and ratings hit
So, here’s a question. How and why are sellers still at the mercy of people like this?
The ‘I don’t like it, please cancel’ scam, is the oldest one in the Fiverr rulebook. In the past, I could decline to cancel and take the hit with a poor review. I could then respond to that review. Now I have far fewer options.
I shouldn’t even have to do anything more than just hit the decline button and be done with it. Sadly, hitting that button now also means: "We’ll, I guess I’m now at the mercy of someone with no morals with a grudge and the trending for how bad it is Fiverr CS system."
My next steps are, therefore, to withdraw my earnings and wonder if I’ll be slapped with a warning or banned now for some obscure reason. None of that is right.