Fiverr Community Forum

Image Upload Issues?

Hey, I’m new here, and haven’t had much luck on beginning to sell. Every time I try to upload a banner or image for a Gig, something is wrong with it. First, I realized my files were PNG rather than JPEG. I converted them to PNG, tried to upload, and then I would get a notification saying “Max Dimensions etc etc” and then, even though I adjusted the image dimensions to smaller than the required dimensions, I still got that notification. What could be going wrong?

Maybe it’s a browser issue. I have problems, too. You can try filing a ticket with Customer Service.