I’m wondering if anyone had this problem. I had a buyer order a gig, and then message that they bought it too early cause their book wasn’t released. Then, when I’m on vacation and have all my gigs off, it suddenly starts counting down. Then, I go to cancel it, and he gets back to me that he’ll send me the info in the morning. Then, I hear nothing. Just before the gig expires, because I’ve not heard anything from him and 30 minutes time will run out, I cancel the gig.
Now, my completion rate is down to 80% and I’m going to lose my Level 1 rating that took me a year to get. All over this one gig. I’m very frustrated. I think it’s absolutely ridiculous, considering I’ve had over 100 orders and have that many positive reviews. Because of one bad apple of a person that either forgot they ordered it or just didn’t bother to respond, I’m out of luck.
Has anyone had this happen before? Is there a way to avoid it?
And yes, I’m trying to get more orders to build up my completion rate again before I’m due for review in a few days. I just finished one and I’m hoping for another to help build the completion rate up. But I’m not sure I’ll make it, and it’s disappointing.
But should it happen again, what is a better course to take? I mean, I’m guessing I could have asked for an extended delivery, but I was going to get on a plane soon to go home, and I wouldn’t have access while over the Pacific Ocean. It seems like sometimes you’re doomed if you do one thing, and doomed if you do the other.
What has other sellers done in this situation?