Fiverr Forum

Important question!


#1

For one of my gigs, I share a video with the buyer. However, Fiverr is displaying the video that people are meant to be paying for after someone orders the gig, making it pointless to buy. I need to figure out how to remove “sample” videos of my gig!


#2

I don’t see a Live Portfolio option to disable… Maybe I’m not looking in the right spot? I’m on one of the edit my gigs pages.



And I want to contact support, but I can’t find any email or phone number to call…


#3

@kjblynx Thank you! It worked :slight_smile:


#4
marioluigiman8 said: And I want to contact support, but I can't find any email or phone number to call..

Well, you can call them or email them directly. However, here's the link if you ever need to submit a new ticket or Customer Service. Bookmark it so you have it handy. :)

Link for ease: http://support.fiverr.com/hc/en-us/requests/ticket_forms/new

Have a good one!