The gig image is an article but I don’t think it really works as the main gig image. It’s also not in the best aspect ratio for a gig image so parts get cut off (eg. since it’s very narrow). I think a 1.619:1 format would work better on the profile/searches.
The gig text says “You need a 500-word article written by the end of this week.” and “you are in the midst of a product launch that is three days away and you require…”.
What if both of those are incorrect?
Maybe in the packages say that the word counts are for articles “up to” that many words.
Maybe say the image is an example of one of your articles. I don’t know if specifying some of the other formats you could supply it in could also help (such as in Word format?).