I’m going to talk only about mobile app and suggest all the potential improvements I came up with regarding “buyer requests”.
- Having the actual request as a reference while composing an offer. It makes the experience especially bizarre when you have to switch back and forth and type everything from scratch.
- Ability to archive already reviewed requests instead of reading the same thing multiple times.
- Ability to quickly preview (without downloading them) the attachments, especially for the common formats like jpeg, png, etc.
Let me know if you agree with my suggestions and write in comments ones that you think would improve our experience with “buyer requests” page.