Fiverr Forum

Inactive buyer. Please help


#1

I had sent a buyer request on a web designing related job yesterday night. I wake up to see an order already placed by the buyer. But that’s not the problem.

The problem is the buyer sent me his requirements with no login information, so I basically cannot access his website to edit.

And now he is inactive since 12 hours. I have only a few hours left for the delivery. What am I supposed to do now?


#2

I see you posted this a day ago, but next time go to the resolution center on the top right hand side of the order page and ask for more time. :slightly_smiling_face:


#3

Thanks for the reply. The buyer finally came online and cancelled the order. :confused:
The request clearly said they wanted change in the layout of their website, but the buyer mentioned after cancellation that he wanted me to edit over the image he had given.