Fiverr Community Forum

Inbox issues, and messages showing to wrong people?

There’s 3 ghost messages in my inbox, that Fiverr keeps showing the timer for, and claiming they are new, even though I have already responded to them. One of them disappeared 30 minutes ago randomly, but 2 remain.

And notifications also seem to be slightly bugged. In the bottom pop up notification box I received a strange message (Snippet only) from a buyer, where they were talking to someone else. This is a big privacy issue, and I recall it happened before too. I double checked the order page and inbox too, and there was no message there from the buyer. But a bit later they did send a different message that was intended for me, and that did appear normally.

You should contact CS to solve this issue