Fiverr Community Forum

Incomplete order cancellation

Does the order completion rate falls if you cancel incomplete order? By incomplete order I mean, that the buyer hasn’t submitted the order details or requirements, and the order timer hasn’t started yet. Normally when buyer submits the requirements then the order count down starts, else it is labelled as incomplete.

Buyer has made the order by mistake, and now he wants me to cancel it. I have stated the issue to CS. I am writing it here to gain some useful information or help regarding what happens if you have to cancel incomplete order, are the consequences same?

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