I can’t believe there’s still nobody commenting about this issue!
I mean, it’s really issue. Why?! Well… at the beginning having 2-3 incomplete orders it wasn’t a big deal, but with the time, many of us have 10-20 incomplete orders.
Lots of them are made by beginner buyers, who still don’t know how to combine extras with the GIG and just place and place new orders. Lots of times, I had 3 orders at the same time, but ONLY one activated by submitting needed requirements.
And with the time, having bunch of incomplete orders in the dashboard is really frustrating and confusing. Very often we mix incomplete GIGs with ACTIVE GIGs… and sometimes can be real issue.
I still CAN’T understand, why Fiverr is taking for soooo long, to do something about this issue. I guess funds are reserved, but never paid to Fiverr at the first place if order is not activated.
I came to other freelancer platforms where they have figured this out with pre-made offers. If order is idle for 2 week, automatically it’s canceled, without any negative effects on the sellers.
I have incomplete orders, where buyers were last active 3 YEARS AGO! Hah! That order would never be activated baby
Once again… They MUST find some kind of solution for this situation. Let it be… one, two… even three months… if order is INACTIVE, automatically to be canceled WITHOUT effecting on sellers rating.
Once again… WHY Fiverr is not doing anything about this issue for so long?!
Oh, and if someone says, just contact CS and they’ll take care of it… are you sure?! Because I did… and every single time they’re saying that it can’t be done anything about that and NO MATTER every cancellation AFFECT on the rating.
And at the end, we, sellers are those who are going to pay that price from negligence of the buyers. It’s just no fair. It’s really frustrating.