I am a level 2 seller with an overall 94% positive rating. Recently, due to a sudden demise of a relative, I was unable to activate the vacation mode that resulted in one of the orders being cancelled due to late delivery. After that there was a sudden halt in the orders. Regardless of my numerous positive reviews, I haven’t had a sale in almost a month.
How can I improve my sales? I desperately need to get the business going again.