Today I got this email-
In case we haven’t already met, my name is Rachel and I’m a Seller Success Manager, part of Fiverr’s Customer Relations team.
I am excited to welcome you to our new program, Seller Success, where you will receive an Account Manager!
As your Seller Success Manager, I will be your dedicated Fiverr representative, keeping an eye on your account to make sure that you are getting the most out of Fiverr including reaching out to you in advance for any marketplace feedback. Any Customer Support requests that you may have will be monitored by me so that we can ensure you are receiving priority service.
I will also be available not only via e-mail, but also via Skype to talk about new features and order or account questions!
If you would like to join in, I would love to schedule a 10 minute call with on Skype to introduce myself and learn more about what we can do to improve your experience on Fiverr!
I look forward hearing from you
Anyone got the same email? I haven’t heard about it so senior’s views on this would be much appreciated.