Fiverr Forum

Invitation to join the seller success program [archived]


#1

Today I got this email-

Hello there!
In case we haven’t already met, my name is Rachel and I’m a Seller Success Manager, part of Fiverr’s Customer Relations team.
I am excited to welcome you to our new program, Seller Success, where you will receive an Account Manager!
As your Seller Success Manager, I will be your dedicated Fiverr representative, keeping an eye on your account to make sure that you are getting the most out of Fiverr including reaching out to you in advance for any marketplace feedback. Any Customer Support requests that you may have will be monitored by me so that we can ensure you are receiving priority service.
I will also be available not only via e-mail, but also via Skype to talk about new features and order or account questions!
If you would like to join in, I would love to schedule a 10 minute call with on Skype to introduce myself and learn more about what we can do to improve your experience on Fiverr!
I look forward hearing from you :slight_smile:

Anyone got the same email? I haven’t heard about it so senior’s views on this would be much appreciated.

Cheers :slight_smile:


#2

You should report this message immediately. This is a scam message, How can fiverr contact you outside fiverr. Don’t risk losing your account.


#3

They didn’t contacted me outside fiverr. I received this in email as a support ticket.


#4

Its legit and official :slight_smile:


#5

Congrats! Can’t wait to read more about this!


#6

Okay


#7

Congrats


#8

I got the same ticket message.

“Hello there!
In case we haven’t already met, my name is Noam and I’m a Seller Success Manager, part of Fiverr’s Customer Relations team.
I am excited to announce our new program, the Fiverr Seller Success Program offered exclusively to a selected group of sellers. The program’s goal is to help sellers become even more successful on Fiverr and help them develop their business.
Benefits of the program:
Dedicated Success Manager
VIP customer support
Tips and best practices to improve quality and increase sales
Exclusive analytics and insights relating to your account
Interested? All that is left is for you to let me know if you would like to join by replying to this email!
If you do, I would like to schedule a 10 minute Skype call to talk more about how we can work together to make the best out of your experience on Fiverr. If you would like to communicate via chat or email - that’s OK too!”


#9

Sounds like you are doing very good job!!


#10

Wow! That’s crazy!!!


#11

I received the same mail too :slight_smile:


#12

Interesting! Yes, please let us know how that goes. I’m curious to see how they can help you.

Best,
David


#13

Congrats to you on being selected Love :slight_smile: .

"heaaaah…Someday Jey ole boy some day. :frowning: "


#14

I’m in the program as well, though I don’t know if I’ve found it very useful or even purposeful. I think the general idea is to help you sustain your success, but I’ve yet to see how. Maybe your account manager will be better than mine. (I’m not a fan.)


#15

ooh cool


#16

Let’s see what happen :slight_smile:


#17

Will keep everyone updated :slight_smile:


#18

Lol :D. Thanks jey :slight_smile:


#19

Will keep you updated :slight_smile:


#20

Congrats ! Please let us know your experience with these program. :slight_smile: