This is starting to become more and more frustrating and annoying.
I have a request that has been open for many months regarding an invoice for a past order.
Additionally, back in November I placed several orders, and, since by that time I had entered my billing information in the control panel, I was expecting an automatic invoice to be sent over by email within December 15.
I never received any email.
Now I really need these documents for accounting reasons.
Having an invoice for every business purchase is mandatory in many Countries. If Fiverr’s team is not able to provide such a document, then they should just state it rather than claiming something they apparently aren’t willing or able to maintain.
I feel very disappointed. I use many US- and internationally-based online services and none of them has any problem in offering downloadable invoices.
As customers we are not supposed to be chasing a company for this, it’s a frustrating waste of time.