Fiverr Community Forum

Is cancel order effect on rating

hello fiverr why my rating decrease 5 to 3.3 due to cancel of one order , is there anyone answer me ?

No it won’t affect your rating but will decrease your gig value in search. I mean it will appear far away from top pages (1 to 5)

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but recently i decrease rating

No its not like that, in past i have been cancelled few orders but that did not affect my ratings. How is it possible

If you mean the 3.3 review decreased your overall score, yes, that happens.
If you’re talking about completion rates, that’s different, and maybe this can help:
https://sellers.fiverr.com/en/article/order-completions-and-cancellations-faq

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