…Well, the answer is unfortunately a HUGE YES!
Fiverr’s customer support is acting like its really MESSED UP.
Why should they have so much bias towards “protecting” buyers that they make sellers feel absolutely powerless whenever there is a seller-buyer order dispute.
A buyer reported to CS that he wasn’t satisfied with my order and wanted to cancel. And guess what, without asking me (the seller) whether the buyer’s claim was correct or not, CS IMMEDIATELY cancels the order.
Now that’s a really MESSED UP judgment and it should really stop. Find out from both sides before taking action. Some buyers are crooked and will attempt to get a refund for the SILLIEST of reason.
Do your work well Fiverr CS and make noble sellers on Fiverr feel protected also.