So, I just delivered an order but then I got back on the order’s page and my delivery is nowhere to be found. The order is marked as “to be completed in 3 days” but my delivery is missing. I sent a message to my client to verify that he received my delivery but then I noticed that even I sent the message, it is missing from the order’s page. I can’t understant what’s happening here.
im having this exact same issue - I think there is a current bug with messages not sending. I’ve got about 2 hours left on a delivery and Im not sure if the delivery went through either.
I’ve tried messaging via the app and this is also not working
update my delivery did deliver, but I can see clients messages in notifications which I cannot read/see in the inbox/order page, and I cant send any additional messages
Yes at current there appears to be a bug in the messaging system, deliveries etc.
If everyone reports this directly to CS rather than on these forums maybe it will be resolved quicker.
already done that
This issue is now RESOLVED for me…
Not everything was resolved. We can reply to our clients now but some messages from my clients still not showing in conversation. I can see notifications for them but when I open order there is nothing.