Fiverr Community Forum

Is it against Fiverr policy?

Hi. A buyer wants to know my real name. If I tell them my real name (in inbox). Is it against the Fiverr policy in any way? (He asked on the order page, by the way)
I read a post similar to this but that’s very old post. I posted this because Fiverr policy may have changed since then (I just joined days ago). So please answer me too.


Why would your buyer need to know that?

The paragraph below is from the Terms of Service which you will find at the bottom of the Fiverr main page. Suggest you read it all so you know the rules as to how Fiverr works.

To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.
Any necessary exchange of personal information required to continue a service may be exchanged within the order page.


A buyer has no need to know your real name. Just decline this request and move on.


Simply say that sharing personal info is against Fiverr TOS, but he can call you [pick a nickname].


You can use a nickname or your initials.

1 Like

I deliberately obfuscated my real name as much as possible when setting up my account.


well, i opened my fiverr account using my real name. i don’t know if it’s telling the name is against fiverr TOS, but you can tell the buyer your username or a nickname.

I think it is not a against the Fiver Policy to ask some one real name, when i send message or deliver project is the last i always mention,

Thank you
My username

But it is against the Fiverr Policy to share Personal information that become the way that the client can able communicate out source from fiverr,

Like Phone no, ID any kind, email etc,so do not share this with any one through Fiverr Platform,

And please if some one confirm form CS that it is against the Fiverr Poilcy or TOS to mention your real name, so please mention it here,
so we will never use it again,

1 Like

When dealing with intellectual property, sometimes individuals need to know who to attribute work to. In my case, my business name is used so nobody needs to know my real name but I can definitely see where sometimes you would need to know it.

Unfortunately, when I set up my Fiverr account I did not understand when I filled in my name it was going to be my username. :confused: So my clients do not need to ask! :disappointed:

Thank you very much, everyone, for your time. It’s really a relief to hear from you on the topic. Thank you very much.

It depends on the gig. A resume writer will learn the names, phones, addresses, etc, of his clients.

A Facebook page manager will learn the name of his client. LinkedIn summaries means you see someone’s LinkedIn account. Other examples include language lessons on Skype, wordpress development, etc.

What you should avoid is communicating outside Fiverr. Ironically, there’s a guy that offers a 30 minute phone consultation, and Fiverr allows him to do that for some reason, but to be safe, say anything you have to say on Fiverr.

I’ve been using my real name on my gigs, profile description whatsoever, till now , I haven’t found anything wromg with it. Just use a nickname for calling properly.

Hope it helps

What’s going on here? :slight_smile: Is this CIA or FBI? I think they are still using their real name. I should say 007 but 007 is agent and agent is what we all here :thinking:
Okay, I used my real name when i signed up and if someone ask what’s your name it’s only because they like your work and it’s always good to use name with hi. It feel more connected.


If i create a signup form for my clients, it needs website admin mail or mail forwarding email. So what should do?

So long as you’re asking for it on the order page and you need the information to complete the task it should be fine.

If in doubt, ask CS.


1 Like

And sometimes things become more important, we want to let the client know that we provide multiple services. As a wordpress developer, we integrate paypal, capture emails( lead collection ) , create email templates , payment gateways. And fiverr shows us a RED!! :warning: box. But those features are kind of must to be told.

Will I ever be flagged for those. I need that so much.

I think Fiverr Policy to share Personal information and adding Profile image has a double stranded. I mean facebook can trace your face from a image and suggest friends to tag. But fiverr encourage sellers to use their real images, it is funny how user identities are kept anonymous using by your real photo XD

There are lots of ways, the policy , unti it is so that you should make payments on fiverr, that’s cool, the rest.

Aah! Nothing to say