Fiverr Community Forum

Is it against TOS to deliver modified work through message?

Hi,
Is it against TOS to deliver modified work through message after the buyer accepted the work ?
The buyer requested a slight modification to the order, but it was after he closed the order.

So, is it ok to send it to him through message ?

Thank you,

I think there is no problem but I am not 100% sure.

Yes, I’ve done this several times when buyers have come back after an order has been closed. You might want to make a point of saying something like:

"Hi,

Please find attached your amended order. Also, please note that I understand that you may have not had time to check your order after delivery. However, please note that further revisions will necessitate contacting me for a custom quote, as I do not offer unlimited revisions".

This prevents buyers from having grounds to go to CS and complain that work you delivered to them is in any way incomplete.

2 Likes

Thanks for the help guys,
@cyaxrex i actually offer unlimited revisions but thx for your reply, i’ll perceed with sending the modified work.

Much appreciated.