I recently lost my best selling gig (entirely my own fault) and I am trying to recover from it. I remade the gig and have started over from scratch. My question is…is it permissible for sellers to contact previous buyers who were regular customers just to let them know that your gig has changed a little but that you’re still here? I was able to let some of my buyers know that my old gig was closing and gave them the link to the new gig for their next order. All communications are on Fiverr messaging system, so no rule-breaking.
My new gig is struggling to rank now because it’s new and I have already done the normal networking through social media and buyers’ requests. I thought about offering a “limited time” special for fall with a 10% discount of all writing projects, or something similar. I just don’t want to do anything else to get myself in trouble. I understand that gig ranking and placement has to do with algorithms and other factors, but I am worried that I won’t be found in search if it keeps dropping. Then I won’t make any money at all. It sucks because I was getting 3 - 5 orders daily, down to nothing.