Fiverr Community Forum

Is it allowed to provide website, Facebook Page, email, phone number on Fiverr?

I provide Gigs about web banners, facebook cover photos, facebook ad designs, postcards, etc.
What if i need my customers to send me their website, facebook fanpage, emails for my work? Of course I never want to communicate with them outside Fiverr’s platform, but these info is really important to make my design better.

A few days ago, my client send me his website so that i can download photos. Is it allowed on Fiverr?


I don’t know if the TOS is being updated regularly. But as at the last time I checked I don’t think it’s allowed.

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Quoted from ToS:

Any exchange of personal information required for the completion of a service must be provided in the order page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer. Any users who engage and communicate off of Fiverr will not be protected by our Terms of Service.

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Thank you odal456 :slight_smile: This helps very much.