Sometimes my buyers ask me to suggest some gigs or a seller for their future project. I usually tell them to go through the description and reviews clearly and then take a decision. But they also ask me which one i recommend. So, i want to able to help them in every aspect even after finishing my own project with them. I just want to be sure about recommending, suggesting or referring buyers to another seller or gig which i think might be beneficial to them. Its not against the Fiverr terms if i provide them the link to another gig or seller, right?
Once I have replied a customer that I won’t be able to create what he is asking for, but here is a link (inside Fiverr) to someone who probably will be able to do this (my competition) and my message has been frozen for 24h, and I could’t communicate further. I hope they have change it.
I do it all the time with sellers I’m familiar with. I have a large set of repeat buyers, and over time I check out their work too. If someone asks me for a good video or whiteboard animator, script writer, or similar (something related to the things I do), I refer them to people I’ve worked with before or I’ve seen/vetted their work.
I’ve also referred buyers to other VO artists who I know that handle styles/voices I don’t do myself. I’m highly UN-qualified to do a Millennial Male voice, but I know a guy who is excellent for that. I’ve recommended him quite a few times. Assuming he keeps doing an excellent job, everybody wins.
Nothing against the rules, and over time I work to be a great resource for clients. When done properly, it’s a great way to build another reason for your buyers to interact with you. You become a trusted resource for your buyers, and that can reflect well on you too.
As the others have stated, it’s about making sure you have confidence in your recommendations, and I wouldn’t recommend anybody I wouldn’t purchase from myself. YMMV.
Sometimes its inevitable that you would recommend a Seller (or vouch for a Buyer). You probably need to make clear your reasons for the recommendation -in a way that you are indemnified. Good you stay away from recommending anyone if you hadn’t had smooth transactions with such person(s).