I’ve been on Fiverr for about a month now. I am going around for design gigs majorly and found some great talents. There is something I find that is quite weird and I am looking for other people’s experience in this.
So recently, I placed down 3 design related orders to 3 different sellers. All of them are all 5 stars rating and appear on the 1st page of search result. The 1st seller offered the lowest price, respond in time and I had a great 1 week working with her. A little bit flaws in the delivered result since she missed some details but I would say good enough.
The second one offered an expensive bundle, and I accepted since the seller has some really good sample pages (I was assuming those were made by her but seems not). Since the project started, she won’t respond me unless I requested an update. It is almost instant reply once I send the request but she never reply any messages in the chat. The delivery of 1st sketch is one day late than promised and, tbh, it is a lot worse than the 1st order I had. The 1st seller had 1st sketch in adobe illustration but this one gave me bunch of pencil drawings taken by pictures and those drawings are not professional at all. She hasn’t respond me 3 days already since the 1st sketch update. Should I request an update or just wait till the end of delivery and request a refund. I am guessing she will delivery some kind of garbage to cheat the system since she is very sensitive to the request system.
The 3rd seller is pretty much same as the second one, but with bit lower price. Only reply upon update request, but she explained that she read but not reply sometimes. I am tired of requesting update so I am just sitting and wait.
I do not know if this is common case on Fiverr that people just showed up at the deadline and deliver some random stuff without much communication. I am paying $500+ for each design gig and I think it should worth their time to respond.
Guys, need help and suggestions.