I get personal messages from buyers saying they love my gig and telling me brief information about their project, but after I respond that I am available and detailing the illustration process, they don’t get back to me.
I get about one order out of three buyers that message me.
Is this normal on average or am I doing something wrong?
I will paste an example of my way of responding, hoping that I would get a more accurate answer to my dilemma:
“Hello! I would love to do the illustrations. My illustrations are hand drawn, but I scan and edit them to high resolution digital files, in any preferred file format.
Let me know any specifics that you want to include, such as colors, size of the illustrations, whether you want to display them only in the printed menu or should they be bigger for your website for example, etc.
Obviously reference pictures would be more than ideal, but I have no issue with searching them for myself.
About the deadline, I would like to allow myself three weeks. I will most likely finish much sooner than this, I just like to leave time for anything that may occur. Are the three weeks suitable for you?
After we establish all the details, I will come up with pencil sketches of every illustration, for you to approve or make any changes. After you are happy with the sketches, I will start painting. I will keep you updated as I work.
I will wait for your response regarding the details of the project. I hope you have a great day!”
The only issue that I see is that maybe I jump in with too long a response. However I only do this if the buyer has come with quite clear directions and seems serious, so I figured a clear answer that could save both of us from messaging back and forth is best. Otherwise I keep it more conversational.
Thank you all for your time!