Fiverr Community Forum

Is it possible to cancel the order when buyer left the feedback?

Buyer left the 4.7 rating and now he wants to cancel the order. But i don’t want to cancel as i delivered the final work.

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You can refuse to cancel the order, but the buyer might contact customer support and they will cancel it instead. If the buyer isn’t happy with your work they could have asked for modifications.

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@shahidwp_expert buyer Can do it!

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If they have left feedback then that means they have accepted delivery of the work. I doubt CS would side on the buyer’s side unless they wanted to pay for a revision? Have you given them this option?

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only buyer will be able to do that

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The buyer literally accepted the order and then rated you… And now he wants to cancel the order after the order completion and review? What is he thinking…

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Yes, they can. Most buyers are understanding if you give a polite explanation as to why you needed to cancel, but they can still leave a feedback.

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You should contact customer support. They will surely help you considering the fact that buyer accepted the order and rated you.

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Hi,
I convinced the buyer to accept the delivery and he left 4.7 starts.
Thanks to all for opinions.

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