Fiverr Community Forum

Is it possible to change the gig on a current order?

I sent one of my customers a custom offer the other day, and I just realized today that I selected the wrong gig in the offer. Is there any way I could change it to a different one? It’s not really a big deal or anything, but I would just like the final delivery to show up in the gallery section of the correct gig. Thanks.

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Once the order is placed, there’s no way to change the gig.

You could cancel the order and then start a new order with the correct gig! However, canceling an order can affect your order completion rate.

You could try contacting CS and maybe they’ll be able to change the gig.

I hope this helps! Thanks!

I just contacted customer support about the issue, so hopefully they get back to me soon. Thanks for the help!