Fiverr Community Forum

Is sharing emai for work purpose legal in fiverr?

One of my clients needs my email address for granting me as an admin on her/his website. Will I be in trouble for sharing email through fiverr? As far as I know fiverr is sensitive about this matter. But I do not want to contact him/her outside fiverr, it’s just for work purpose only.

Unfortunately, from my experience you can not share this with the chat of Buyer, Fiverr will not allow this to you. But you can explain to the buyer about it and tell the buyer to give you the information for login or you can tell them to make a new user ID on their website with their extra mail or with a new mail then tell them to send this new mail to you. It will be the safe and easy way.


Thank you so much for your suggestion.

  • Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.

The above is from the Terms of Service at the bottom of the Fiverr main page.


You can put your email in the required field on your Gig page so a client can give you the access because it’s necessary for you to get the access to start the work.

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@sanzidaluna First you have to contact to the support team and explain all the matters that you need an email for the working purpose.

Then you may be share the details

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