Fiverr Forum

Is there a bug that makes your rating go down?


#1

I noticed that my rating went up late week to a full five stars after getting a number of great reviews . But a few days ago it went back down to 4.9 without me getting a bad review. I just left some reviews on a bunch of orders, around 7 and it went back up to 5 stars but when I refreshed the page It went right back down to 4.9 again.


#2

That fluctuates depending on the math involved. It depends on total number of reviews and total number of stars, which is 15 for each review, if you get a 5 star review. You would need to calculate the math constantly by adding up all the stars for 60 days and dividing by number of reviews.

I have done that several times and it’s really the only way to get a good understanding of why it keeps changing. I don’t know why just refreshing the page would make it drop. It might have rounded off a review, which it does sometimes.


#3

This gentleman has a good explanation of why the fluctuation happens.