Fiverr Forum

Is there any possibility that the buyer itself can edit their Feedback?


#1

If Buyer gives less than 5 stars review By mistake. and “He/She says I have given this review by mistake. How can I modify the review again.” so is there any way Buyer can modify review by himself without sending “Review Modification request” to the buyer from our side? Need Suggestions. Thank you


#2

No they can’t edit it unless you send a request for that in the resolution center.


#3

If Buyer by Mistake give less than 5 stars review. then he/she cannot change it by himself? or there is any other solution present without sending him/her review modification request?


#4

No…there is not.


#5

can buyer modify review by contacting with customer support?


#6

Sellers are not entitled to 5-star reviews. Reviews of less than 5 stars are rarely a mistake.

No. Customer Support does not change seller reviews. If a buyer leaves a review, that is the review you keep. As @misscrystal noted, you can request that a buyer changes a review, but they do not have to accept your request.


#7

You might have to bite the bullet here as in my personal experience no buyer wants to have to go through to customer support just to change a mistake on their review.


#8

It has a limit to apply here for upgrade one’s review or feedback.


#9

Can you please think reverse! buyer rated 5-star review. Can s/he, later on, edit it to less than 5 stars?


#10

All you have to do is go to resolution center and request order feedback revision. If you are 100% sure that this was a mistake contact the buyer to accept the request and post his 5 stars review.

This happened to me once before and the buyer changed his review from 4.5-stars to 5-stars.


#11

No - not without you, as the seller, initiating it, which I presume you wouldn’t do. :wink:


#12

Definitely I wouldn’t. thanks