I have been selling on Fiverr for awhile now, have really enjoyed it. I have a 100% positive rating which I am very proud of, and just made level 2!
I offer a base gig for $5 which is a 350 word travel post. I also offer extras, including photos for $5.
Recently I got an order where the buyer asked for the $5 gig, and then said ‘if you give me free photos I will keep ordering from you’. I politely said that photos are a $5 extra and I think that is reasonable, considering you will get 6 - 8 unique high resolution SLR images for that price, which is amazing value.
I never got any response, so I did the article, actually writing 100 more words than the gig required and delivering 17 hours (almost 30%) early.
Today with no warning I got a 4.5 star rating with the buyer basically saying that although my writing was good and gig exactly as described, my gig is bad value and I need to offer more for the money so she would order again.
I am a bit offended, as I am very clear about what I offer for $5, and put a huge amount of work into my gigs. Even if my gig is bad value (and I honestly don’t think it is), then I was very upfront about what I offer. I feel like she is trying to blackmail me into giving her a better price.
Is there anything I can do about this? I know it is not a terrible review, but I think it makes my page look bad, and is totally unfair.