I’m not sure if this is the correct secton, but I want to explain my experience in the last weeks.
I try to make clear everything possible in my gigs, prices, what includes each package, and I always suggest to contact me before ordering, for a better experience.
However, weekly there are 3-4 buyers who order me, and they order the basic package (5$) I have, but in the description they explain features included in the premium package.
When I try to contact them, usually they do not respond, and don’t agree with order modifications.
My gig cancellation rate is now 86% due to this
Can I reject buyers orders at start without affecting my stats? I’m feeling insecure with this system.