I have a buyer who asked for an article a lot of content to be packed into a thousand words. I managed to do it, but with no room for an into on the article. I told her if she wanted an intro, she’ll have to order some more words.
Instead, she requested a revision and asked to trade 200 words I already wrote for an intro. I feel like this isn’t fair, since I already did the work and it is according to her request. How do I refuse tactfully without getting a bad review? I’m so tired of spending extra time for people who change their minds after the fact.