Fiverr Community Forum

Is this feedback unfair?

I had a buyer leave me negative feedback.

The listing was ‘Tweet from my account to 28,000 followers’ their feedback was, ‘Well, the seller did what was asked but I gained only 1 follower from it’ - I think that’s very unfair because I am not selling followers? I am selling a tweet from my account?

Am I right to think this is unfair? Can I get it removed?

Thanks for your help in advance.

I have now gone from a 100% positive rating to 92% because of it :frowning:

Can’t send any offers to buyers because I have less than a 95% positive rating! So annoying.

No it is not fair. Customer Support.

Reply to @ryangillam: Thankyou I will contact them now!

Also is it possible to block a buyer from purchasing from you in the future?

Reply to @ryangillam: They just told me to contact the buyer but of course the buyer didn’t respond! It’s been a couple of weeks now and my feedback is still under 95% so it’s limiting my account :frowning:

Looks like all I can do is refund the buyer to get rid of the negative feedback, they paid $15… Should I refund them to get rid of the negative? I don’t have much money but I haven’t been getting many sales since I got it so starting to think I should refund them!