Is this Fiverr’s Official Care account?
Here’s what they messaged us :
I am writing you in regards to feedback you provided in a recent customer satisfaction survey. Your comments are very important to us.
You wrote: “Lot of problems with file uploading. Please fix this bug.”.
Please note that the single file limit for source files is up to 100 MB. (total files can add up to 150 MB.).
If the file size do not exceed limitation you can try to clean your browser’s cache, clear your cookies for Fiverr.com, reload the page and try once again.
In the meantime, I’d like to refer you to the following educational materials that can be helpful:
- File Upload: https://support.fiverr.com/hc/en-us/articles/201505596-File-Upload-Delivery-Upload-Work-Samples-
If you need more help, just let me know.