Fiverr Forum

Issue of contact customer support on the app


Sometimes when I open Fiverr app, I always see a box saying for me to contact customer support. What could be the cause? Did I do something wrong with my gigs? This is a link to my profile:
Looking forward to you guys response. Thanks.


We can’t tell you why, but you should contact customer support if they tell you to. :slightly_smiling_face:


I have done that… I was told it will be rectified then. But it still did come back later


So, in other words, you’re experiencing a :bug: bug. If it’s not affecting your sales, I wouldn’t worry about it.


I can’t really tell if it is affecting my sales, because even from start I’ve not been getting orders well