Fiverr Forum

Issues with new VO pricing structure


#1

There seems to be a bug with the new pricing structure for VO’s. The calculation seem to be a bit off. I know others have been experiencing issues as well.

I recently had a client who ordered a quantity of 3 gigs but was charged for 4. Today a client purchased multiple gig extras which should have been an extra of $15 but he was charged $45. :zipper_mouth_face:

Can we please have this fixed?


#2

I have also experienced this issue every day and many customers have brought it to my attention.

It seems to be a VO specific issue since Fiverr rolled out the new VO pricing structure.

Can anyone from Fiverr staff point this in the right direction to resolve the issue?


#3

I’ve also experienced this issue - fiverr staff can someone please advise you know about this and it is on the fix list?