Fiverr Community Forum

It is important to share email to work on order. What to do?

Hi, I am a Level 1 seller. I am working with a guy for a long-time. We both do large orders like $150 or so on. But now as he is busy we discussed that I will upload content on his YouTube channel by the way I am a content creator. he said it would be great. I am also managing some other channels but the real issue is how should I send me my email to him so he can make me channel manager. Please give your experience on how to do this. Should I ask him his email so then I would not have to send my email.


you should contact with CS

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Can you provide link

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You can actually request for your client’s email if its part of the job and payment would still be made over Fiverr. I think you might just be safe.

You should make it as Part of your requirements before he place an order

Yes payment will be made on fiverr no where else but I only want to message him for email. So how should I message him about the email that I want.

You do not need to contact CS for that. That´s all written in ToS.


  • To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, ■■■■■/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.

  • Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.

Thanks, that would be great. I want his email before the order he placed because we recently finished one but he will make me manager before so I can upload content that we made.

Go Champ! Go exchange the email.

Stay safe bro.

Then you will be risking a warning :woman_shrugging: You don’t have an open order and you’ll be asking for his email.
You are safer to create a new order and make email as a part of your requirements to submit when your client will be placing an order.