I let it go when my audio samples sat in “moderation” for a week, but this takes the prize. I have potential clients complaining to me that no payment option or credit/debit card works. I even brought in a friend of mine to try and order my VO gig, and I couldn’t believe my eyes.
First she tried PayPal. It made her log into her PayPal account, and then asked for a credit card anyway, and then rejected 3 different cards, all of which work fine everywhere. Then she tried not doing PayPal and all of here cards (two Visa and a Mastercard) all failed.
I write to support, and they tell me that my multiple clients have to call customer support in order to address this. I’m busting my chops trying to get to job 1 on this site, and now I find out that theres no telling how many clients I’ve possibly lost because of this.