Recently a buyer placed the order without contacting. He purchased the basic gig package. I discussed his problem and told him that his issues exceed the budget limit so he agreed to increase the price. But when i delivered his work he acted in a surprised way that his issues are not properly addressed. I clearly mention with screen shot all the problems are solved. But he was over reacting and putting pressure on me that only one issue is fixed and i paid you for more. Everything was fine but i don’t know why he was denying it. He was a new buyer so i was afraid that he might left a bad review as he don’t know how things work here.
I asked him to cancel the order if he isn’t satisfied. Although i gave him unlimited revisions. I prefer to give up on money rather than having a bad review. He immediately did that. It was right decision to cancel the order? What should i do in such situations? Any thoughts that will help me in future?