Fiverr Forum

It's a shame for fivver!


#1

it’s a shame for fivver !

i send them a ticket before a 3 days and they ignore me !

what happen ?

so…

i make order of 25$ and the seller cancel it for a reason…

(for 25$ of order fivver take 4.5$ VAT…)

so it’s mean i suppose to see in my balance 29.5$ but it’s not the situation !

in my balance i have only 28.1$…

now i want reorder from the same seller and the same deal and i need to pay 29.5$ from paypal or credit card…

and the 28.1$ “stuck” in the balance of fivver !



(i accept the canceltion by the way…)



please help me guys…

can i withdraw the money from fivver balance to paypal ?

or

can i pay part of the money from the balance in fivver and the second part from paypal ?



or you have another idea…

please let me know…

im really dissapointed from fivver !


#2

No, unfortunately you cannot.

You cannot withdraw your money to Paypal if you’re “just” a buyer: only sellers can do this after selling at least one gig.



From Fiverr TOS: If you have funds in your account balance, it will be automatically applied to your next purchase, but only in the event that your balance covers the entire purchase amount.

So you can use your Fiverr funds only if they cover the whole cost of the new gig you want to buy.